Use case
Unified inbox with phone, video, SMS, email, and automated notifications. Every conversation tied to the unit, the tenant, the owner, or the vendor.
Industry context
A property management company runs on thousands of conversations a month: tenant requests, owner updates, vendor coordination, prospect inquiries. When those conversations live in personal phones and email inboxes, the company depends on individual memories. Revun puts every conversation inside the platform, tied to the property and the participant, so the business does not lose context when someone takes vacation.
What Revun does
SMS, email, voice, and in-app messaging in one queue. Every message tied to the unit, the tenant, the owner, or the vendor it concerns.
Inbound messages route to the right team member based on property, category, or assigned account manager. Round-robin and territory rules supported.
Lease renewal nudges, rent payment reminders, maintenance follow-ups, and prospect drips all configured once and triggered automatically.
No personal phone numbers exchanged. Every conversation logged with timestamp and participant. Admissible in tenancy proceedings.
Workflow
Inbound message routes to the right team queue based on tenant, property, or category.
Templates and automation handle routine responses (rent reminders, lease renewal nudges).
Complex issues escalate to your team; full conversation history is attached.
Audit trail captures every message tied to the property or person.
FAQ
Yes for most teams. Revun’s voice + SMS infrastructure handles tenant, owner, and vendor calls. Larger operators sometimes integrate with RingCentral, OpenPhone, or Dialpad alongside.
Yes. Number porting from any carrier (RingCentral, AT&T, Verizon, Bell, Rogers) handled during onboarding.
Yes. Tenant and prospect consent captured at intake. Opt-out workflows automatic. CASL and TCPA record retention built in.
Yes. Shared team inboxes with assignment, mentions, and internal notes are standard. Slack-style collaboration built into the inbox.
Book a demo and see communication hub working end-to-end inside Revun against your own portfolio.
