Industry
Accessibility-first operations, care coordination hooks, and family communication tools for independent living, assisted living, and retirement communities.
Industry context
Senior living in North America is a $500 billion sector growing at 5-6% annually as the population ages. Independent living (IL), assisted living (AL), memory care, and continuing care retirement communities (CCRCs) each operate differently from conventional multifamily. Family member involvement, accessibility maintenance prioritization, and care coordination with third-party providers are central. Revun supports the operational pattern without trying to replace clinical software.
~3M
NA senior living units
120 units
Average IL community size
2.4 years
Average resident length of stay
~70% of residents
Family portal usage
Built for senior living
Adult children and designated family members get role-based access to the resident portal. Maintenance updates, community announcements, and billing summaries shared at the right level.
ADA and accessibility maintenance requests auto-escalate to priority queues. Mobility equipment service, grab-bar installations, and accessibility inspections tracked separately.
Integrations with care platforms (PointClickCare, Caremerge) for AL and CCRC operators. Operational data stays in Revun; clinical data stays in the care system.
Per-resident emergency contact tree, wellness check workflows, and incident reporting tied to the resident record.
FAQ
No. Revun runs the operational and hospitality layer (leasing, maintenance, communications, billing). Clinical care, medication management, and care plans run in dedicated systems we integrate with.
Yes for the IL portion of CCRCs. AL and memory care portions typically run on PointClickCare or Eldermark with Revun integrating for operational reporting.
No. Medicare and Medicaid billing run through your clinical software (PointClickCare, MatrixCare). Revun handles private-pay rent, ancillary fees, and operational billing.
Each resident designates one or more family contacts with configurable access levels. Family members can view maintenance status, community announcements, and billing summaries from the family portal.
Book a demo and we will walk through the exact workflows that matter to senior living operators.
