AI triage categorizes every request, dispatch finds the closest available tech, and photo-verified proof archives automatically. One property-linked workflow, from request to resolution.
Capabilities at a glance
AI triage, vendor dispatch, live tracking, proof of work, all under one property-linked workflow.
Every request auto-categorized, prioritized, and routed in seconds.
Auto-match the right trade and closest available tech. No phone tag.
Before/after photos, time logs, and tenant sign-off on every job.
Map view of tech location and ETA. Tenants and owners stay informed.
Auto-generate invoices from completed work orders. Approvals built in.
PIPEDA-compliant logs, province-aware safety rules, audit trails archived.
Every handoff between a tenant request and a completed job is a place work gets lost, delayed, or disputed. Here is what the swap looks like.
Call Dave re: 704 toilet?!
URGENT tenant called 3x
Mike? Dan? Who is free Thursday
Send photo?!
is plumber coming or not
Missed calls
07
Work Orders
View the proposed scope, estimated time, and cost before any action is taken.
The toilet in the bathroom is severely clogged and overflowing, creating a messy situation that requires immediate attention. This issue needs to be addressed promptly to maintain a safe and comfortable living environment.
Estimated time
1.5 - 2
hours
Cost
$150.00
+ HST
Price based on similar jobs in your area
Priced from real data
12,400+ jobs across North America
How pricing is scoped
AI-classified trade
Plumbing / Electrical / HVAC auto-detected
Comparable jobs nearby
Median of last 90 days in your area
HST / sales tax shown separately
Transparent pricing in CAD and USD
Submit
A request is submitted by you or the tenant, including details, photos, or video.
Add photos or video of the issue
Please submit one issue per request so we can send the right technician.
Describe what's going on. We'll take care of the rest.
Built for tenants
3 taps from issue to dispatch
Who can submit
Tenants
From the Revun tenant app, in their language
Property managers
On behalf of a tenant or after an inspection
SMS fallback
Text a number if the app is unreachable
AI Triage
The request is automatically reviewed to understand the issue, urgency, and category.
What the AI catches
Every request is classified by trade, urgency, and safety risk so the right technician lands on site without a phone call.
Safety flags
Gas, water damage, electrical hazards escalated
Trade matching
Plumbing, HVAC, electrical, appliances
Urgency score
Emergency, same-day, standard, scheduled
Similar past jobs
Historical cost and time predictions
Dashboard
See all maintenance requests across your property and track their status in real time.
01 hr ago
3 hrs ago
1 day ago
Owner Control
You choose to approve, decline, or request changes. No work starts without your approval.
Estimated time
1.5 - 2 hours
Cost
$150.00 + HST
Price based on similar jobs in your area
Reported Issue
Mark A
Created
Your auto-approve rules
Set thresholds per property. Revun routes smaller jobs straight to dispatch and escalates the rest so owners stay in the loop.
Under $250
Auto-approved · dispatched instantly
$250 to $1,000
One-tap approval from the owner
Over $1,000
Scope review + 2 vendor quotes
Weekly owner digest
Every Friday, owners receive a digest of auto-approved jobs with photos, costs, and outcomes. Full visibility without 50 push notifications per week.
Proof of Work
Review before-and-after photos and technician notes once the job is finished.
Before
3 photos · timestamped
After
Tenant signed off
The issue has been successfully resolved. The toilet was snaked to clear the blockage and restore proper drainage. Before and after photos have been provided for reference. No further issues expected.
Audit-ready archive
Every job ships with geotagged photos, technician sign-off, and a tenant acknowledgement. The same record defends you at a hearing without lawyers digging through emails.
Before / after photos
Required to close any work order
Tenant acknowledgement
E-signed receipt of completion
Timestamped audit trail
Every status change logged
Operator note
“Photo archives saved us at two LTB hearings this year. The audit trail Revun builds is worth the platform cost on its own.”
Harbourside Management, NS
Live Tracking
Track the technician's route, timing, and job status as the work is completed.
Technician
Morgan J
Unit 704
Portland St
Live activity
En route
10:28 AMLeft depot on Dundas St
Arrived on site
10:52 AMTenant notified automatically
Before photos captured
11:14 AM3 of 3 required
Repair underway
In progressToilet snaked, leak traced
Tenant loop
Tenants get the same live view without calling the office. Fewer “when will they be here?” texts, cleaner reviews after the job.
Feedback
Leave feedback on the technician to maintain quality and accountability.
Plumber · Red Seal certified
4.7
Rating
1358
Points
28
Jobs
Was the technician polite, respectful, and professionally presented?
Tech leaderboard
Morgan J.
Plumber · 28 jobs
Priya N.
HVAC · 24 jobs
Daniel L.
Electrician · 19 jobs
Why ratings matter
Every rating feeds back into dispatch. High performers see more jobs. Chronically low ratings trigger a manual review before the tech gets another Revun-routed work order.
92%
5 star rate
1.4%
Recall rate
Q1 2026
Latest data
Built for
Whether you dispatch 10 work orders a week or 10,000, the same intake, triage, and proof-of-work runs under every job.
Proof
Real property managers, real numbers, from the first quarter of using Revun Maintenance.
“We used to lose track of work orders in group chats. Revun's AI triage routes every request to the right trade in seconds, and the owner sees the photo proof before the tech leaves the driveway.”
“Our average time-to-dispatch dropped from 2.5 hours to 18 minutes. Techs get jobs with full context: photos, unit info, tenant contact. Tenants rate the job when it is done. Zero confusion.”
“Before-and-after photos and technician sign-off on every job saved us at two LTB hearings this year. The audit trail Revun builds is worth the platform cost on its own.”
*Across Revun customers in Q1 2026.
vs. the rest
Point solutions dispatch work orders. Revun ties dispatch to the property, the lease, and the owner approval chain.
Feature | Revun | Property Meld / MaintainX | Jobber / Housecall Pro | ServiceTitan / UpKeep |
|---|---|---|---|---|
Property context on every work order | Unit, lease, tenant, history attached | Property field only | Not applicable | Not applicable |
AI-powered triage + priority | Auto-categorize and prioritize | Manual tagging only | No AI | No AI |
Vendor/tech marketplace | Revun vetted network + your own | Your own vendors only | Your own only | Your own only |
Tenant self-serve portal | Request, track, rate from one portal | Basic portal | No tenant portal | Customer portal, not tenant |
Owner approval workflow | Threshold-based auto-approvals | Manual approve per request | Not applicable | Not applicable |
Before/after photo archive | Required per job, audit-ready | Optional upload | Optional upload | Optional upload |
Flows into accounting + invoicing | Direct to Revun ledger + QBO/Xero | Export CSV only | Jobber invoicing only | ST invoicing only |
CA + US compliance (PIPEDA, state privacy laws, province/state-aware) | Native | US-only | US-only | US-only |
Comparison based on publicly listed features as of 2026.
FAQ
Straight answers on AI triage, vendor networks, SLAs, and data handoff.
No. Bring your own vendors and techs, or mix with Revun's vetted network. You control the dispatch rules per property.
Every submitted request is classified by trade, urgency, and estimated scope. The model is trained on Canadian and US property maintenance data and flags safety-critical issues for immediate dispatch.
Work orders can't be closed without them. The tech app blocks submission until the required media is captured and tenant sign-off is collected.
Yes. Set auto-approve limits per property (e.g., under $250) with routing rules for bigger spends. Owners get weekly digests on everything auto-approved.
Yes. Revun supports residential, commercial, and mixed-use with configurable compliance rules, trade specializations, and SLA tiers per property.
Median time from request submission to technician accepting is 18 minutes for non-emergency, under 4 minutes for emergency, across all Revun customers in Canada and the US in Q1 2026.
Yes. Every work order, photo, invoice, and tenant rating is exportable as PDF, CSV, or JSON. Your data is yours.
Work order intake has a failover SMS gateway: tenants text a number and the request lands in Revun when the service restores. Emergency contacts for every property are also stored offline in the tech app.
Try Revun Maintenance free for 14 days. No credit card, no sales gate.
Questions? Talk to our dispatch team →
Revun Maintenance provides a complete maintenance workflow for property owners and managers. Features include scope of work with estimated time and cost, easy request submission with photos and video, AI-powered request analysis for urgency and category classification, maintenance overview dashboard with 30 requests tracked across completed, pending, and canceled statuses, owner approve or decline controls, before-and-after photo proof of completion with technician closing notes, live job tracking with technician route and timing, and service rating with feedback tags for quality accountability. Technician profiles show rating, points, and job count.
